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Processor - Payment

Jacksonville, Florida | Contract

Post Date: 09/22/2017 Job ID: 4622

Position Summary:
  • Responsible for timely processing of suspense funds, charge-offs and corporate advance adjustments
  • Also includes processing various system transaction reports received within the department while utilizing various Visual Basic programs. Responsible for ensuring system data integrity when performing required loan system financial field maintenance by taking ownership of their assigned tasks and working each to full resolution.

Essential Functions/Specific Duties:
  • Accurately prepare, process, post and balance suspense funds in eMSP
  • Processing, invalids and miscellaneous payment batches
  • Use of multiple Visual Basic programs for processing and tracking workflow and volumes
  • Modify loan system data while maintaining data integrity and appropriately adjusting the loan record
  • Process corporate advance adjustments and reclasses
  • Process charge off, third party proceeds, short sale funds and liquidations
  • Assist the Supervisor with various activities needed to bring other team members current
  • Helps to ensure that all Department servicing objectives are either met or exceeded

Qualifications/Job Requirements:
  • Education: High School graduate or equivalent work experience

  • 1 - 2 years of experience in business process analysis or equivalent role
  • Knowledge of loan servicing operational processes a plus
  • Mortgage Servicing Platform (MSP) proficiency, a plus

Skills & Competencies:
  • Good organizational skills, attention to detail, and strong numerical aptitude
  • Excellent problem solving skills and the ability to prioritize
  • Strong oral and written communication skills
  • 10 key by touch
  • Able to work a flexible schedule including days, evenings, and weekends
  • Previous computer experience and/or knowledge required
  • Ability to meet goals and deadlines in a fast-paced highly stressful environment

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