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Scheduler/Dispatcher

Coppell, Texas | Contract To Hire

Post Date: 12/29/2017 Job ID: 4855 Industry: Other Area(s)

Fire Scheduler/Dispatcher - Coppell, TX

Seeking a Fire Scheduler/ Dispatcher to manage the scheduling, routing, and dispatching of our fire service technicians and installers.

Responsible for:
  • improving the productivity of our technicians by delivering efficient and effective routing and dispatching solutions for all technicians and installers on a consistent and timely basis.
  • Job duties include working with local management to schedule routes and determine route requirements, prepare necessary route paperwork, coordinate customers' schedules and requests, handle customer call-ins for scheduling, customer database maintenance and miscellaneous assignments and projects. 
  • This person must be organized and be able to work at a fast pace.


Qualifications
• Customer Service experience required
• Prior experience creating/editing spreadsheets, answering phones and transferring calls
• Proficiency with the Microsoft Office Suite to include: Word, Excel and Outlook

 

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