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Service Rep - MERS and Conversions Admin

Tempe, Arizona | Contract

Post Date: 08/22/2017 Job ID: 4553

Service Rep
  • Complete tasks required to support loan conversions.
  • Complete tasks required to service loans registered with MERS.
  • Complete tasks required to release collateral documents requested for filing mortgage insurance claims.
  • Check in files and documents
  • Complete research to locate missing files and documents
  • Other duties as necessary
  • Process requests in accordance with department standards
  • Review loan documents to verify information.
  • Update data as necessary.
  • Review loans appearing on the MERS exception and reject reports.
  • Update data as necessary to resolve issues.
  • Review loans with data variances identified through the MERS reconciliation process.
  • Update data as necessary to resolve variances.
  • Review requests pertaining to information that appears In MERS.
  • Register and/or update loan information in MERS as necessary.
  • Scan/image/stack/index files and documents.
  • High-school education or GED required
  • 2-4 years experience in mortgage servicing and/or originations preferred
  • Strong knowledge of mortgage documents
  • Excellent organization and follow-up skills
  • Strong analytical skills
  • Must be detail oriented and focused and able to work under pressure with short deadlines
  • Excellent communication and customer service skills
  • Strong PC skills including proficiency in Word and Excel

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