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CW Service Now/Software Asset Management Analyst (99T650)

Collin, Texas | Contract

Post Date: 04/04/2018 Job ID: 5118
Software Management Analyst - Plano, TX
  • This role is a combination of operational and strategic responsibilities for ITIL SACM processes and development.
  • From an operational perspective, the primary responsibility is managing and interpreting Software License information and models for Company' s  Financial Services department.
  • This requires providing daily support to our SACM Process, govern the process and define improvement opportunities within the SACM space.
  • Critical to this role is the understanding the CMDB and Asset Management system within SNOW.
  • Ability to understand software licensing model in a complex environment is a big plus.
  • On the strategic side, the duties comprise of overseeing ITIL SACM (specifically Software Asset Management) processes and striving to mature them through Kaizen or continuous improvement working practices.

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