Customer Service / Collectors - Bilingual
5204 Tennyson Pkwy 500 Plano, Texas 75024 | Contract To Hire
- Collections on outstanding Company balances. 300+ outbound calls daily.
- Majority of calls on manual calls, not on a dialer system.
- Most new collectors start in early stage collections where people are only one or two payments behind.
- This is friendly collections. They are not looking for people who would be aggressive pitbull collectors. Some communication with Company retail clients but majority of calls are with actual customers. Works under FDCPA guidelines.
- Candidates must have sharp math skills to figure out percentages, payment terms etc