Service Coordinator- Dallas, TX
2525 Walnut Hill Lane, Suite 400 , Suite 300 Dallas 75229
RPC Company has some amazing opportunities to get you to work as soon as this week!
About RPC Company
RPC Company is a veteran-owned staffing agency that helps put people to work across the United States. We are a Veteran Owned Small Business; HUB Certified staffing company; a proud member of the Association of the United States Army & American Staffing Association; and a four-time winner of Clearly Rated’ s Best of Staffing award.
Why Work for RPC?
Easy hiring process with a fun team
Temp, Temp-to-Hire and Direct Hire Opportunities
Pay Checks Every Friday
- RPC Company is in search of a Service Coordinator in Dallas, TX!
- Service Coordinator will work Monday-Friday
- 8: 00 am- 5: 00 pm
- Service Coordinator will make $17.00-19.00/hour
- Service Coordinator will be responsible for opening, dispatching and maintaining service work orders.
- Service Coordinator will have mature customer service skills, strong verbal and written communication skills, and be proficient in Excel and Outlook.
- Enter and dispatch work orders
- Ensure that work orders have been received by subcontractors, and verify the scheduled time and date of the work
- Call subcontractors 24 hours after the scheduled completion date to verify completion or update the status
- Enter accurate and complete notes in the system regarding correspondence with customers and subcontractors
- Act on all incoming phone calls and faxes
- Closing all service calls in the system when work is complete
- Update customer web based portals
- Acquire necessary materials in order to fully complete the job
- Effectively manage the dashboard and maintain customer as well as company' s requirements
- Other duties as assigned.
- High school diploma or equivalent
- Experience in call center environment - multiple phones lines and customer service
- Valid Driver' s License
- Must be able to pass drug and background screen
- Ability to multitask while staying organized
- Strong verbal and written communications skills
- Positive customer service skills
- Experience in lighting and electrical a plus!
Who Are We?
RPC Company is a Nationwide staffing firm, located in Dallas, TX, Fort Worth, TX, Denver, CO and Springfield, MO. RPC was founded in 2002 as a firm that combines a hands-on approach with industry expertise and national reach. We are a Veteran Owned Small Business; HUB Certified staffing company; a proud member of the Association of the United States Army & American Staffing Association; one of Dallas Business Journal’ s Top Hispanic Owned Companies; an INC. 5000 America’ s Fastest-Growing Private Company; a four-time winner of Clearly Rated’ s Best of Staffing award; and one of Forbes’ America’ s Best Professional Recruiting Firms.