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Admin Clerk Cedar Rapids, IA

Cedar Rapids, IA

Posted: 02/08/2019 Employment Type: Contract Industry: Other Area(s) Job Number: 6242
Admin Clerk - Cedar Rapids, IA
  • Pay: $15
  • Responsible for the processing of various administrative and processing activities generated via various queues, including electronic and paper work queues, system reports, databases and incoming correspondences.
  • Meet compliance expectations for all Standard Operating Procedures as well as Policies and Procedures (FOPP).

Essential Duties and Responsibilities:
  • Fulfills all assigned customer account related requests in a timely manner.
  • Transact customer account maintenance requests received in electronic work queue or file; may include DMS (document management system), Outlook email, excel, or other sources.
  • Fulfill customer document requests using approved processes and procedures. Ensure customer account privacy standards are maintained.
  • Handle incoming customer paper correspondence, Including returned mail, following all established guidelines and procedures.
  • Use email, electronic queue, fax and hardcopy processes as appropriate Perform related duties as assigned by supervisor

  • High school diploma or equivalent experience
  • Ability to follow instructions and important
  • Ability to learn and use new systems very important
  • Strong attention to detail and organizational skills are required
  • Attendance and punctuality are essential for this position
  • Previous clerical experience helpful
  • Good oral and written communication skills
  • Demonstrated team player
  • Software Expertise: Knowledge of Microsoft Office applications (Word, Excel, Outlook) is helpful; must be able to learn - track and create reports, data entryProficiency in keyboarding skills expected
  • Physical Requirements: Standard office environment including sitting while performing computer work. Some walking to different areas of the department as duties requireMay include delivering paperwork or stack of items
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