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Administrative Assistant

Cedar Rapids, IA | Contract

Post Date: 05/11/2018 Job ID: 5283 Industry: Other Area(s)
Admin Clerk - Cedar Rapids, IA
Essential Duties and Responsibilities:
  • Fulfills all assigned customer account related requests in a timely manner. Examples of tasks may include:
    • Transact customer account maintenance requests received in electronic work queue or file; may include DMS (document management system), Outlook email, excel, or other sources.
    • Fulfill customer document requests using approved processes and procedures.
    • Ensure customer account privacy standards are maintained.
    • Handle incoming customer paper correspondence, including returned mail, following all established guidelines and procedures.
    • Use email, electronic queue, fax and hardcopy processes as appropriate
  • Perform related duties as assigned by supervisor

  • High school diploma or equivalent experience

Type & Amount of Experience:
  • Ability to follow instructions and important
  • Ability to learn and use new systems very important
  • Strong attention to detail and organizational skills are required
  • Attendance and punctuality are essential for this position
  • Previous clerical experience helpful
  • Good oral and written communication skills
  • Demonstrated team player

Software Expertise:
  • Knowledge of Microsoft Office applications (Word, Excel, Outlook) is helpful; must be able to learn - track and create reports, data entry Proficiency in keyboarding skills expected

Physical Requirements:
  • Standard office environment including sitting while performing computer work
  • Some walking to different areas of the department as duties require
  • May include delivering paperwork or stack of items

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