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Bankruptcy Associate

Rapid City, SD 57703

Posted: 05/22/2018 Employment Type: Contract Industry: Other Area(s) Job Number: 5314
Bankruptcy Associate - Rapid City, SD
OBJECTIVES OF POSITION

Assist customers in Bankruptcy proceedings via phone/mail regarding all aspects of their account in all asset classes to include, mobile home, first lien, home equity and others.

MAJOR ACCOUNTABILITES
  • Resolve delinquency with customers
  • Handle inbound calls from customers, determine customer' s needs, problem solve and respond by answering questions and resolving issues
  • Research customer questions and respond accordingly
  • Sort mail and prepare outgoing correspondence
  • Other duties as assigned
  • Ability to adhere to attendance guidelines

SELECTION CRITERIA
  • Detail oriented and organized
  • Post high school education preferred
  • Strong oral communication skills
  • PC knowledge (Excel)
  • Typing WPM minimum: 35
  • Good numeric aptitude and analytical skills
  • Professional presence
  • Self-starter; able to work in fast-paced, deadline oriented environment

Initial training class is 2-3 weeks, attendance is mandatory.

Candidate should be proficient with typing while simultaneously speaking with the customer and asking probing questions in a professional manner. Data entry accuracy is vital.
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