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Bilingual Customer Service Representative - Addison, TX

Addison, TX 75001

Posted: 07/30/2019 Employment Type: Contract Industry: Other Area(s) Job Number: 6933
Bilingual Customer Service Representative - Addison, TX
What You' ll Be Doing 
  • The bilingual customer service representative position is responsible for providing customer service assistance to English- and Spanish-speaking customers.
  • Makes the initial contact with a client and explains the services available.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Makes the initial contact with a client and explains the service available. Processes customer orders and payments.
  • Maintains customer database: updates data and makes necessary changes.
  • Encourages customers to purchase additional products.
  • Determines/understands customers needs with strong objection/response handling.
  • Manages customer queries/complaints.

Why You' ll Be Awesome for This Job 
  • Customer/Client Focus.
  • Communication Proficiency.
  • Teamwork Orientation.
  • Technical Capacity.
  • Supervisory Responsibility.

Who Are We? 

RPC Company is a Nationwide staffing firm, located in Dallas, TX, Fort Worth, TX  and  Springfield, MO. RPC was founded in 2002 as a firm that combines a hands-on approach with industry expertise and national reach. We are? a Veteran Owned Small Business;? HUB Certified staffing company;? a proud member of the Association of the United States Army & American Staffing Association;? one of? Dallas Business Journal’ s? Top Hispanic Owned Companies; an INC. 5000 America’ s Fastest-Growing Private Company; a three time winner of Clearly Rate’ s Best of Staffing award; and one of? Forbes’? America’ s Best Professional Recruiting Firms. 

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