Bilingual Customer Service Representative - Addison, TX
16251 Dallas Parkway Addison, TX 75001
What You' ll Be Doing
- The bilingual customer service representative position is responsible for providing customer service assistance to English- and Spanish-speaking customers.
- Makes the initial contact with a client and explains the services available.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Makes the initial contact with a client and explains the service available. Processes customer orders and payments.
- Maintains customer database: updates data and makes necessary changes.
- Encourages customers to purchase additional products.
- Determines/understands customers needs with strong objection/response handling.
- Manages customer queries/complaints.
Why You' ll Be Awesome for This Job
- Customer/Client Focus.
- Communication Proficiency.
- Teamwork Orientation.
- Technical Capacity.
- Supervisory Responsibility.
Who Are We?
RPC Company is a Nationwide staffing firm, located in Dallas, TX, Fort Worth, TX and Springfield, MO. RPC was founded in 2002 as a firm that combines a hands-on approach with industry expertise and national reach. We are? a Veteran Owned Small Business;? HUB Certified staffing company;? a proud member of the Association of the United States Army & American Staffing Association;? one of? Dallas Business Journal’ s? Top Hispanic Owned Companies; an INC. 5000 America’ s Fastest-Growing Private Company; a three time winner of Clearly Rate’ s Best of Staffing award; and one of? Forbes’? America’ s Best Professional Recruiting Firms.