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Call Center Representative (Work from Home) - Dallas, TX

Dallas, TX 75287

Posted: 06/29/2020 Employment Type: Contract To Hire Industry: Call Center Job Number: 7984 Pay Rate: 11.75

Job Description


Income affected by COVID-19? Tired of the service industry? Or need a career change?

Apply today and start WORKING FROM HOME ASAP!

(Will transition back to office after ban is lifted)

RPC Company is recruiting Chat Agents for a progressive company in the North Dallas Area

Inbound Call and Chat Agent - North Dallas, TX

When You Will Be Working
Training is 7 weeks 8am-5pm working from home. After training, will need to be flexible with shift times. (Times between 6am and 11pm).

How Much You Will Be Making
Chat Agents make $11.75/hr or $13/hr if Bilingual (Overtime after training!)

What You Will Be Doing
  • You will be answering inbound chats and taking escalation cases, and providing excelling customer service
  • You will utilize an in-house search engine to quickly find responses to most inquiries regarding customer' s cable/internet service
  • Virtual Training until ban is lifted

Why You Will Be Awesome for This Job
  • GED/High School Diploma
  • Ability to provide superior customer service
  • Desire to grow within the company
  • Work well in a team environment
  • *****Internet Access and Home Computer***

Why This Job is Awesome for You
  • Progressive company utilizes artificial intelligence to provide amazing service!
  • Consistent schedule and hours
  • Room for GROWTH! The company acts as a launching point into the corporate world!
  • Lunches with the CEO, prizes, and giveaways all for your performance!
  • State of the art facility and FUN environment
  • Casual dress code
  • World-class training opportunities this company invests in YOU as a person and an employee

Who Are We?

RPC Company is a Nationwide staffing firm, located in Dallas, TX, Fort Worth, TX and Springfield, MO. RPC was founded in 2002 as a firm that combines a hands-on approach with industry expertise and national reach. We are a Veteran Owned Small Business; HUB Certified staffing company; a proud member of the Association of the United States Army & American Staffing Association; one of Dallas Business Journal’ s Top Hispanic Owned Companies; an INC. 5000 America’ s Fastest-Growing Private Company; a four-time winner of Clearly Rated’ s Best of Staffing award; and one of Forbes’ America’ s Best Professional Recruiting Firms.
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