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Customer Service Agent Dallas, TX

Dallas

Posted: 10/08/2018 Employment Type: Contract To Hire Industry: Other Area(s) Job Number: 5874
Customer Service Representative - Dallas, TX
Pay: $11.50  hr   

Schedule: Training:  4PM - 12: 30 AM, Work Day: 4PM-12: 30AM

Personality Type
  • Good Energy
  • Great Tone
  • Upbeat and bubbly personality
  • Show empathy

Skills
  • Think outside the box
  • Create their own opening/move away from using a script
  • Ability to multi-task and navigate computer

  Experience –

1 year customer service experience within the last 2 years,  which can include food service, retail or hospitality 

Computer skills, able to navigate through client specific screens; Windows environment

Job duties -

Answer incoming telephone calls, responding to customer inquiries, take orders and process orders. 

Conversational and engaging. They are answering calls from people inquiring about buying sports related items. NBA, NFL, MLB, NHL 

Must be able to pass a typing test with 80% accuracy 25 wpm and assessment test

Must be able to pass a HOV background check and 10 panel drug screen

Benefits upon hire include: health, dental, 401(k) engaging, fun culture, game room, promotional opportunities after 6 months. 
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