Customer Service Booking Agent - Farmers Branch, TX
3010 LBJ Fwy Suite 600 Farmers Branch, TX 75234
Seeking Booking Agents for a Reputable Fast Growing Travel Company! In this role you will assist customers on inbound calls helping them plan and book their trip, while up-selling, cross-selling and retaining sales.
Starting pay is $15/hr, the position is located in Dallas, 75234 with opportunity to work from home after training! Must be able to flexible to work any shift or schedule.
- As a Sales Representative you must be highly competitive and self-motivated, have excellent sales and service skills to be able to meet departmental goals.
- Sales representative must have excellent negotiating skills, superior closing skills, be exceedingly self-confident, maintain expert travel industry product knowledge, have excellent presentation skills, and be able to build rapport through client relationships.
- Ability to build a portfolio of repeat customers.
- Maintain attendance/adherence requirements.
- Have excellent communication and articulation skills.
- Be able to multitask while being proficient on email, phone and basic computer skills
- Must be flexible and able to meet business trends regarding scheduling and shift work 24-7 call center
- Knowledge of business/call center Phone systems, (i.e. Avaya, inContact, or similar system).