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Customer Service Representative - North Dallas, TX

Dallas, TX 75287

Posted: 05/20/2020 Employment Type: Contract To Hire Industry: Call Center Job Number: 7864 Pay Rate: 11.5

Job Description

Customer Service Representative - Dallas, TX
How Much You’ ll Be Making 

$470/week with lots of Overtime potential!

What You' ll Be Doing 
  • Maintaining a positive, empathetic and professional attitude toward customers at all times.
  • Ensure customer satisfaction and provide professional customer support
  • Communicating with customers through various channels of AI and HI.
  • Keeping records of customer interactions, transactions, comments and complaints.
  • Acknowledging and resolving customer complaints.
  • Advanced troubleshooting and problem solving skills
  • Strong Verbal and written communication skills
  • Strong mathematical comprehension 
  • Good and clear telephonic voice
  • High Customer Service standards
  • Ability to compile and analyze reports
  • Multitasking capabilities

Why You' ll Be Great For This Job
  • Customer Service Representative should have experience in retail or sales related profession
  • Social Media Customer Service Experience, Voice/Phone Support
  • Tech Aptitude & Tech Support experience
  • Chat support, Billing Support

Why This Job Will Be Awesome For You

Our client has a VERY low attrition rate. Once people start, they do not want to leave. It' s a great place to go to work every day. 

Who Are We? 

RPC Company is a Nationwide staffing firm, located in Dallas, TX, Fort Worth, TX, Denver, CO and Springfield, MO. RPC was founded in 2002 as a firm that combines a hands-on approach with industry expertise and national reach. We are a Veteran Owned Small Business; HUB Certified staffing company; a proud member of the Association of the United States Army & American Staffing Association; one of Dallas Business Journal’ s Top Hispanic Owned Companies; an INC. 5000 America’ s Fastest-Growing Private Company; a three time winner of Clearly Rate’ s Best of Staffing award; and one of Forbes’ America’ s Best Professional Recruiting Firms. 

 
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