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Document Custody Service Rep Tempe, AZ

Tempe, AZ 85284

Posted: 02/25/2019 Employment Type: Contract To Hire Industry: Finance Job Number: 504

Document Custody Service Rep Tempe, AZ

Responsibilities:

  • Submit requests to obtain original and/or copies of collateral documents from custodians. View and confirm collateral documents satisfy request once received -- all done via electronic communication.
  • Review collateral files to pull original documents requested by third parties per specific requirements.
  • Research and complete follow up with custodians regarding outstanding requests.
  • Check in collateral files received from the custodian and/or 3rd party. Update custodial status within the servicing system. Scan and index collateral documents.
  • Complete quality check copies of collateral documents received and imaged.
  • Prepare affidavit and possession statements per specific policy and procedures.
  • Reinstate and ship collateral files and/or documents to the custodian.
  • Update applicable servicing system and/or databases regarding research and status.
  • Develop and maintain positive, effective working relationships with customers, custodians, and other departments critical to the achieving objectives.
  • Maintain accurate production tracking records.

 

Requirements:

  • Good attendance is mandatory.
  • Attention to detail and quality of work is critical.
  • Ability to multi-task and stay organized. Strong follow up and analytical skills. Ability to work in a team setting and/or independently.
  • Able to work in a fast paced environment.
  • Excellent verbal and written communication skills.
  • Ability to type a minimum of 35-40 words per minute.
  • Strong PC skills including proficiency in Word and Excel.
  • Ability to lift up to 35 pounds.
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