Search Jobs

HOA Specialist Houston, TX

Houston, TX 77014

Posted: 01/08/2019 Employment Type: Contract Industry: Other Area(s) Job Number: 6115
HOA Specialist - Houston, TX
Position Summary:
  • HOA Specialist will be responsible for the timely tracking, researching, and obtaining HOA estoppels on Reverse Mortgage Loans.

Essential Functions/Specific Duties:
  • Research to find HOAs for obtaining estoppels.
  • Communicate with HOA entities to obtain information such as ledgers, by-laws, estoppels, and w-9 information.
  • Maintain spreadsheets to monitor information flow.
  • Manage flow of information between vendors and internal departments.
  • Ensure incoming mail, faxes & emails are handled timely.
  • Respond to HOA correspondence/inquiries.
  • Send customer correspondence concerning HOA accounts.
  • Make and handle telephone calls to/from HOAs, agencies, attorneys, vendors, etc.
  • Provide HOA documentation for agency, servicer, investor & internal audits.
  • Responsible to keep up with RESPA regulations/guidelines and applying it to daily work.
  • Communication and correspondence with outside entities such as HOAs, Title Vendors, and others as needed.
  • Main contact with HOA entities, law firms, or property management companies in obtaining estoppels, invoices, w-9, HOA- Covenants/Bylaws, and any other documents as needed.
  • Provide payment approval, or denial on HOA estoppels/invoices for non-super lien states on a case-by-case basis.
  • Responsible for tracking and reporting to ensure payments are made in a timely manner by HOA Invoicing.
  • Ensure all HOA documents are properly imaged into Navigator.
  • Manage HOA contact and payment information.
  • Assist on special projects whenever needed.

Qualifications/Job Requirements:
  • Education: High School Diploma or General Equivalency Degree (GED) required.
  • Experience: 2+ years of mortgage or legal experience, preferably in the Real Estate tax/HOA arena. Reverse Mortgage loan experience preferred.
  • Skills: Ability to read & understand loan documents; Bi-lingual a plus, ability to communicate effectively in English; Ability to read & understand internal & external reports.
  • Competencies: Team Player - professional, respectful, flexible, reliable, patient. Position requires interaction with all interoffice personnel, managers and officers as well as the public and outside vendors; Effective customer service and communication skills; Must be able to handle high volumes with accuracy; Must be able to handle high volumes with accuracy; Effective problem solving skills; Strong work and business ethics.

Conditions of Work:
  • Work overtime as requested.

While this description is intended to be an accurate reflection of the positions requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties as necessary.
Apply Online
Apply with LinkedIn Apply with Facebook Apply with Twitter

Send an email reminder to:

Share This Job:

Related Jobs:

Login to save this search and get notified of similar positions.