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Insurance Claims Associate

Rapid City, SD 57703

Posted: 04/24/2018 Employment Type: Contract Industry: Other Area(s) Job Number: 5212

  • Responsible for all processing functions related to the support of property insurance claims.
  • Responsible for maintaining appropriate paperwork and perform follow- ups to ensure timely completion of the claim process.
  • Take Inbound claims calls and assist customers with claim procedures.
  • Make outbound calls to customers, other divisions, and insurance companies as needed.
  • The main objective of the claims department is to protect the collateral through the claims process while ensuring timely service to our customers.

MAJOR ACCOUNTABILITIES (essential job functions)
  • Take inbound claim calls to assist customers with claim procedures and claim related questions.
  • Process new claim checks and claims information per department standards
  • Maintain appropriate paperwork, reports and follow-ups
  • Make outbound calls to customers, other divisions, and Insurance companies as needed
  • Any other job responsibilities requested by management.
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