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Lease End Services Clerk - Owings Mills, MD

Owings Mills, MD

Posted: 01/23/2019 Employment Type: Contract Industry: Other Area(s) Job Number: 6175
Lease End Services Clerk - Owings Mills, MD
Pay Rate: $17.00/hr

Job details:
  • LES - to manage all inbound calls in an attempt to resolve customers debts and/or concerns.
  • Ideal candidate should possess:
  • Customer Service/Collections Experience, preferably phone
  • Escalation/Resolution Experience
  • Assertive
  • Strong negotiation skills
  • Case management experience
  • Ability to deliver consistent and extraordinary service
  • High attention to detail (high quality and low error rates)
  • Ability to work well under pressure/thrives in challenging situations
  • Willingness to adapt to a high speed pace
  • Problem solver
  • Strong work ethic
  • Ability to manage average handle time
  • Flexibility
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