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Lease End Services Clerk Owings Mills, MD

Owings Mills, MD | Contract

Post Date: 07/02/2018 Job ID: 5498 Industry: Other Area(s)
Lease End Services Clerk - Owings Mills, MD Title:
Pay Rate: $17.00/hr.

Job details:

  • LES - to manage all inbound calls in an attempt to resolve customers debts and/or concerns.

Ideal candidate should possess:

  • Customer Service/Collections Experience, preferably phone
  • Escalation/Resolution Experience

  • Assertive
  • Strong negotiation skills

  • Case management experience
  • Ability to deliver consistent and extraordinary service

  • High attention to detail (high quality and low error rates)
  • Ability to work well under pressure/thrives in challenging situations

  • Willingness to adapt to a high speed pace
  • Problem solver

  • Strong work ethic
  • Ability to manage average handle time

  • Flexibility

 

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