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Level 2 Tracfone Tech

Coppell, TX 75019

Posted: 06/21/2018 Employment Type: Contract To Hire Industry: Other Area(s) Job Number: 5451



The following job description is a general outline of essential and common functions related to the performance of your job.  All employees of are expected as a condition of employment to perform tasks as assigned by management.

Job Summary

Repair messaging and cellular devices from multiple manufacturers.  Maintain production and quality standards on repairs.  Assist with training of Technician I and Technician Assistants.  Assist with any repair issues or questions they may have.


Key Responsibilities (list specific job duties)
  • Primary responsibility is to repair various models from a variety of OEMs.
  • Secondary responsibility is to assist production line in maintaining maximum flow in quality control and final test failures.          
  • Maintain minimum production quota set by management per shift
  • Assist with training of Technician I and Technician Assistants.
  • Perform involved LCD changes and calibration processes.
  • Accurately document repairs.
  • Willingness to cross train others as well as being cross trained in other positions
  • Flexibility to help other production lines and departments as needed

  • 12 to 24 months OEM certified and/or related experience and /or training in messaging/cellular repair or equivalent combination of education and experience.
  • Excellent soldering skills.
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, procedures manuals and electrical schematics.
  • Ability to write simple correspondence.
  • Ability to effectively present information in one-on-one and small group  situations to customers, clients, and other employees of the organization.
  • Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.

Physical Requirements
  • Ability to sit for long periods of time.
  • Fine dexterity motor skills.
  • Excellent vision.
  • Ability to lift 10 – 15 lbs.

Personal Protective Equipment Required
  • Exhaust ventilation fans
  • Hands must be thoroughly washed before eating or drinking.


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