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Loan Servicing Specialist (Maintenance) Jacksonville, FL

Jacksonville, FL 32202

Posted: 05/29/2019 Employment Type: Contract Industry: Other Area(s) Job Number: 6596 Pay Rate: 16.54

Job Description

Loan Servicing Specialist (Maintenance) - Jacksonville, FL

When You’ ll Be Working

Loan Servicing Specialist works from 8: 00 am - 5: 00 pm.

How Much You’ ll Be Making

Loan Servicing Specialist earns $16.50/hr. 

What You' ll Be Doing
  • Loan Servicing Specialist is responsible for working with customer service and collection departments by performing maintenance on customer payment histories and accounts.
  • Duties include analyzing associated data and performing loan maintenance that ultimately resolves Loan System corrections.
  • Research and analyze past loan history identifying necessary adjustments that ensure the loan is being serviced appropriately - ensure complete resolution.
  • Perform processing and maintenance functions as relates to areas in collections and general account servicing.
  • Provide support and informal training for the following areas: Collections, Customer Service, Loan Processing, Loan Servicing, Agency, Repo Department and Corporate Legal department.
  • Perform duties that aid in the processing of servicing documents and accounting, ensuring transactions are within compliance guidelines.
  • This may include data entry, reviewing documents, tracking, filing, and payment research.
  • Assist the Supervisor with various activities needed to bring other team members current.
  • Ensure service level agreement deadlines are met on all processes.

Why You' ll Be Awesome for This Job
  • 2-year post secondary education preferred.
  • Previous experience in loan servicing practices, collections, loan servicing research or customer service preferred.
  • Previous PC and MS Office product experience and/or knowledge required 
  • Strong numeric and analytical aptitude
  • Customer service focused with strong organizational skills and detail orientation
  • Ability to work a flexible schedule including days, evenings and weekends which usually fall around month-end
  • Ability to meet goals and deadlines in a fast-paced highly stressful environment
  • Ability to adapt to change
  • Ability to work overtime if needed

Who Are We?

RPC Company is a Nationwide staffing firm, located in Dallas, TX, Fort Worth, TX and Springfield, MO. RPC was founded in 2002 as a firm that combines a hands-on approach with industry expertise and national reach. We are  a Veteran Owned Small Business;   HUB Certified staffing company;  a proud member of the Association of the United States Army & American Staffing Association;  one of Dallas Business Journal’ s  Top Hispanic Owned Companies; an INC. 5000 America’ s Fastest-Growing Private Company; a three time winner of Clearly Rate’ s Best of Staffing award; and one of Forbes’  America’ s Best Professional Recruiting Firms.


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