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Medical Collections - Dallas, TX

Dallas, TX 75254

Posted: 01/31/2019 Employment Type: Contract To Hire Industry: Healthcare Job Number: 6212
Medical Collector - Dallas, TX
Schedule: Monday - Friday

Pay: $17-$20 DOE 

Position Summary:  To collect on past due accounts receivable.

Essential Duties and Responsibilities:

• To compile the information necessary to perform A/R collections

• To ensure claims are correctly filed

• To prepare required reports including A/R aging

• To establish accounts for follow up

• To locate and notify customers with delinquent accounts

• To resolve discrepancies in a timely fashion, establish clear payment schedules

• To assess accounts to be re-billed over 120 days.

• To prepare accounts to be written off and turned over to outside collections agency.

• To answer incoming A/R inquiries and follow up

• To document A/R collection efforts, file proof of claims and handle attorney correspondence.

• To notify Manager/Supervisor of problems and risky clients

• To assist with other duties assigned by the Manager/Supervisor

• Make outbound calls or research online notes to various types of payers i.e., patients, insurance companies and providers to address and resolve delinquent accounts in the assigned queue.

• Review patient information to determine why claims weren’ t paid, update accordingly and resubmit.

• Review outstanding balances to determine if financial responsibility is assigned to appropriate party. If incorrect the Collector will update account and re-bill or adjust correctly.

• Collector will note accounts with current actions

• Report daily productions weekly to Manager/Supervisor

• Meet required production numbers as set by Manager/Supervisor.

• Properly appeal cases when necessary and according to carrier and company policy.

• Advise Clients/Manager/Supervisor of medical necessity denials due to non-compliance of insurance medical policies.

• Research medical policies when necessary

• Other duties as assigned

Productivity Rages:

• 40-60 Claims Worked per Day.


• High School Diploma or equivalent required, Bachelor’ s Degree preferred


• 2 years’ collection experience

• healthcare experience preferred

• Professional appearance and demeanor are required

• knowledge of insurance plans and providers

• knowledge of claims and billing

• A commitment to excellent customer service as well as a positive proactive attitude.


Job Title: Collector Department: Collection

Reports To: Director of Billing & Collections FLSA Status: Non-Exempt

• Excellent communication and verbal skills including proper grammar

• CPT, HCPCS, and ICD-10 knowledge

Other Skills and Abilities

• Excellent communication and verbal skills including proper grammar.

• Ability to multi-task and work well under pressure

• A commitment to excellent customer service as well as a positive proactive attitude is a must.

• Familiarity with current software packages such as Microsoft Word, Excel and Outlook Knowledge of MDSuites, Vision on Demand, RIS, Healthpac and Centricity.

• 10K by touch and type 50-60 wpm

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