Member Services Representative - Call Center - Addison, TX
4201 Spring Valley Rd Ste. 600 Addison, TX 75244
Our client' s, a well respected Healthcare Solutions company, Member Services team is experiencing accelerated growth creating opportunity for current and new employees. Come be a part of their success!
MEMBER SERVICES REPRESENTATIVE
As a Member Services Representative you will be in a position, to model Company' s commitment to improving patient care. Your professional call handling will assure our members that their questions and concerns will be answered with a high level of discretion and efficiency. Use your knowledge of healthcare insurance and/or medical billing to assist members in resolving issues associated with their coverage. The call center hours are M-F, 7a-7p and we have full-time shifts.
- 3+ years of Customer Care experience preferred
- Bachelor’ s Degree preferred
- Ability to communicate (written and verbal) at a professional level
- Relationship Management experience a plus
- Health insurance, or medical office billing and coding experience preferred
- HIPAA compliance knowledge
- Proficient computer skills including Microsoft Office Suite
- Strong capacity for continued growth and learning
- Initiative to excel
- Vibrant company culture
- On-site exercise facility
- Company Paid Health & Life 100%
- Paid PTO & holidays
- Optional: Dental, Vision, 401K and more employee perks!
- Location: North Dallas: Spring Valley Rd. and Midway (75244)
Scrubs provided upon hire