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Member Services Representative - Call Center - Addison, TX

Addison, TX 75244

Posted: 07/23/2018 Employment Type: Contract To Hire Industry: Call Center Job Number: 5559
Member Services Representative - Call Center - Addison, TX
Our client' s, a well respected Healthcare Solutions company,  Member Services team is experiencing accelerated growth creating opportunity for current and new employees.  Come be a part of their success!  


As a Member Services Representative you will be in a position, to model Company' s  commitment to improving patient care.  Your professional call handling will assure our members that their questions and concerns will be answered with a high level of discretion and efficiency.  Use your knowledge of healthcare insurance and/or medical billing to assist members in resolving issues associated with their coverage.  The call center hours are M-F, 7a-7p and we have full-time shifts.

  • 3+ years of Customer Care experience preferred
  • Bachelor’ s Degree preferred
  • Ability to communicate (written and verbal) at a professional level
  • Relationship Management experience a plus
  • Health insurance, or medical office billing and coding experience preferred
  • HIPAA compliance knowledge
  • Proficient computer skills including Microsoft Office Suite
  • Strong capacity for continued growth and learning
  • Initiative to excel

Other Information:
  • Vibrant company culture
  • On-site exercise facility
  • Company Paid Health & Life 100%
  • Paid PTO & holidays
  • Optional: Dental, Vision, 401K and more employee perks!
  • Location: North Dallas: Spring Valley Rd. and Midway (75244)

Scrubs provided upon hire

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