Phone Based Customer Service Agent Farmers Branch, TX
13740 Omega Rd. Farmers Branch, TX 75244
- Jewelry repair, parts, and equipment showroom
- Receiving and logging orders, not much actual sales
- Pay Rate: $14/hour; profit sharing and bonuses, $300-500/month (once perm and depending on tenure)
- Business casual attire
- Schedule: M-F, 8: 30-5: 30
- This is a communication based position.
- Candidates must exhibit exceptional communication skills.
- Phone based customer interaction, most customers know what they want because they’ ve been in the business for so long.
- Must be able to multi-task and still give great customer service.
- Once order has been made, CSR must go back and pull order from warehouse
- Must learn their software (easy) and sku #’ s
- Billing the customer
- Company pays 75% of medical
- 401K, Company doesn' t match but they pay fees for people who want to save
- Profit sharing
- Rollover vacation/sick time
- Pay for perfect attendance
- Christmas bonus
- Excellent Communication skills.
- Attention to detail.
- Proficient on computer, able to pick up their software
- Experience reading sku #’ s would be a plus
- Excel, Word, emails, know how to type (no wpm minimum)