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Phone Based Customer Service Agent Farmers Branch, TX

Farmers Branch, TX 75244

Posted: 09/12/2018 Employment Type: Contract To Hire Industry: Other Area(s) Job Number: 5762
Customer Service / Reception - Farmers Branch, TX
  • Jewelry repair, parts, and equipment showroom
  • Receiving and logging orders, not much actual sales
  • Pay Rate: $14/hour; profit sharing and bonuses, $300-500/month (once perm and depending on tenure)
  • Business casual attire
  • Schedule: M-F, 8: 30-5: 30

Job Duties
  • This is a communication based position.
  • Candidates must exhibit exceptional communication skills.
  • Phone based customer interaction, most customers know what they want because they’ ve been in the business for so long.
  • Must be able to multi-task and still give great customer service.
  • Once order has been made, CSR must go back and pull order from warehouse 
  • Must learn their software (easy) and sku #’ s
  • Billing the customer

Benefits:
  • Company  pays 75% of medical
  • 401K, Company doesn' t match but they pay fees for people who want to save
  • Profit sharing
  • Rollover vacation/sick time
  • Pay for perfect attendance
  • Christmas bonus

Skills needed:
  • Excellent Communication skills.
  • Attention to detail.
  • Proficient on computer, able to pick up their software
  • Experience reading sku #’ s would be a plus
  • Excel, Word, emails, know how to type (no wpm minimum)
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