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Returns Disposition Administrator

Dallas, TX 75063

Posted: 02/10/2018 Employment Type: Contract Industry: Other Area(s) Job Number: 4987
Returns Disposition Administrator  II - Dallas, TX
  • Responsible for the inspection and disposition of all customer returns to the Central Returns Department.
  • Will research customer return circumstances and determine the appropriate course of action per established policy and procedure.
  • Determine disposition of non-conforming products including scrap.
  • Prioritize and ensure returns are processed promptly and meet customer requirements.
  • Have direct contact with customers and internal departments including but not limited to: IT, Traffic, CDC Warehouse, Supply Chain, Sales).
  • Process Returns in SAP, issue customer returns credits, solve customer issues, receive and inspect shipments and returns documents.
  • Inspect parts.
  • Utilize bins in Returns area for efficient storage while in process
  • Ship return orders to vendors.
  • Receive and inspect shipments and returns document.
  • Inspect parts and documents for compliance to Company requirements and written procedures and process part accordingly.
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