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Sales Development Training Support - Plano, TX

Plano, TX

Posted: 06/14/2018 Employment Type: Contract Industry: Other Area(s) Job Number: 5422
Sales Development Training Support - Plano, TX
The resource also will have some interaction with Retail Products, Insurance Products, Marketing, Legal, Enterprise Compliance and Field associates.Ideal fit: The ideal candidate will be a quick learner who is proficient in MS Office applications, particularly PowerPoint, as well as Articulate Storyline and Adobe Captivate. S/he must be very detail oriented, as a significant portion of the responsibilities will involve proofing and editing content for materials that will be made available to associate and dealer audiences, but not developing or coding (more of a support role). The candidate should be comfortable with identifying and communicating opportunities to improve training support processes.

Summary of Job:
  • Assist with the maintenance and creation of Dealer training materials
  • Convert /Manage content using the Company branded style guide
  • Edit PowerPoint content per direction of Sales Development department to maintain decks to ensure content is current/accurate
  • Manage the materials review process with stakeholders or vendors (manually and via Box)
  • Maintain inventory of training assets (capture what the asset is, summary of its content/purpose, date it was revised, what was revised)
  • Modify content per direction of Sales Development and/or other stakeholders
  • Support online dealer sales training, tools and websites (FS Connection website, STRATUS)
  • Review online dealer learning modules and product information pages, and implement edits per direction from Sales Development
  • Review Financial Service Bulletin (FSB) announcements and determine what content on the dealer site should be updated, as needed
  • Monitor Company Sales Development mailbox, reset FS Connection site passwords, route issues to appropriate personnel in Sales Development


Must Have:
  • Proficiency in MS Word, Excel, PowerPoint, Outlook
  • Intermediate experience with Articulate Storyline, Adobe Captivate, Box (not expert)
  • Not looking for developers
  • Someone in the training environment using these systems for support purposes
  • No high-level managerial or supervisor-level experience
  • Excellent verbal and written communication skills
  • Keen attention to detail

  • Experience with MS Access, SharePoint (administration)
  • Prior Company experience as a contingent
  • Technology background preferred, but not required
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