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Service Agent - Lodging Support

Brighton, MO 65803 | Contract

Post Date: 05/29/2018 Job ID: 5344 Industry: Other Area(s)
Lodging Support Service Agent - Brighton, Missouri 
General Responsibilities:
  • Manage all aspects of the program from planning through execution and analysis - 30%.
  • Manage relationship with partners - 20%.
  • Manage direct reports and cross-functional teams - 20%.
  • Create strategic plan to use rewards to engage, retain, and grow the regional customer base across [Brand] channels including site, email, direct mail, offline marketing, and call centers - 10%.
  • Develop and execute segmented marketing strategies through both [Brand] and/or partner channels to maximize share of wallet, cross sell, and retention - 10%.
  • Analyze and report on campaign performance, marketing activities, and partner targets - 5%.
  • Oversee budget and forecast - 5%.

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