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Service Coordinator- Dallas, TX

Dallas 75229

Posted: 04/07/2021 Employment Type: Contract To Hire Industry: Call Center Job Number: 9192 Pay Rate: 19.00

Job Description

Service Coordinator- Dallas, TX
RPC Company has some amazing opportunities to get you  to  work as soon as this week!

About RPC  Company 

RPC Company is a veteran-owned staffing agency that helps put people  to work across  the United States.  We are a Veteran Owned Small  Business; HUB  Certified staffing company; a proud member of the Association of the United States Army & American Staffing Association; and  a four-time winner of Clearly  Rated’ s  Best of Staffing award.  

Why Work for RPC? 

  • Easy hiring process with a fun team 

  • Temp, Temp-to-Hire and Direct Hire Opportunities 

  • Pay Checks Every Friday 

  • Health Insurance 

Role 
  • RPC Company is in search of a Service Coordinator in Dallas, TX!
When You Will Be Working
  • Service Coordinator will work Monday-Friday
  • 8: 00 am- 5: 00 pm
How Much You Will Be Making
  • Service Coordinator will make $17.00-19.00/hour
Responsibilities
  • Service Coordinator will be responsible for opening, dispatching and maintaining service work orders.
  • Service Coordinator will  have mature customer service skills, strong verbal and written communication skills, and be proficient in Excel and Outlook.
  • Enter and dispatch work orders
  • Ensure that work orders have been received by subcontractors, and verify the scheduled time and date of the work
  • Call subcontractors 24 hours after the scheduled completion date to verify completion or update the status
  • Enter accurate and complete notes in the system regarding correspondence with customers and subcontractors
  • Act on all incoming phone calls and faxes
  • Closing all service calls in the system when work is complete
  • Update customer web based portals
  • Acquire necessary materials in order to fully complete the job
  • Effectively manage the dashboard and maintain customer as well as company' s requirements
  • Other duties as assigned.
Requirements
  • High school diploma or equivalent
  • Experience in call center environment - multiple phones lines and customer service
  • Valid Driver' s License
  • Must be able to pass drug and background screen
  • Ability to multitask while staying organized
  • Strong verbal and written communications skills
  • Positive customer service skills
  • Experience in lighting and electrical a plus!

Who Are We? 

RPC Company is a Nationwide staffing firm, located in Dallas, TX, Fort Worth, TX, Denver, CO  and Springfield, MO. RPC was founded in 2002 as a firm that combines a hands-on approach with industry expertise and national reach. We are a Veteran Owned Small Business;  HUB Certified staffing company; a proud member of the Association of the United States Army & American Staffing Association; one of Dallas Business Journal’ s Top Hispanic Owned Companies; an INC. 5000 America’ s Fastest-Growing Private Company; a  four-time winner of Clearly  Rated’ s  Best of Staffing award; and one of Forbes’ America’ s Best Professional Recruiting Firms. 

Meet Your Recruiter

Caron Grant

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