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Total Loss Advisor - Owings Mills, Maryland

Owings Mills, Maryland | Contract

Post Date: 05/25/2018 Job ID: 5338 Industry: Other Area(s)
Total Loss Advisor - Owings Mills, Maryland
Strong Call Center experience with high call volume

  • Completing intake information for customer and insurance carrier notification of total loss
  • Evaluating vehicle values on accounts where the vehicle has been deemed as totaled (damage or theft)
  • Canceling any additional insurance products that were purchased through the dealership and capitalized in the customer' s original loan balance
  • Faxing any missing documentation to insurance carriers in order to process insurance claims
  • Completing GAP claims on accounts that have purchased GAP insurance and a deficiency balance remains after the primary insurance settlement has been received
  • Initiating releasing titles to insurance carriers once settlement funds have been received and applied to the account
  • This is a phone based position and requires someone to be comfortable on the phones and have previous phone based experience

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