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Total Loss Advisor Owings Mills, MD

Owings Mills, MD | Contract

Post Date: 07/12/2018 Job ID: 5533 Industry: Other Area(s)
Total Loss Advisor - Owings Mills, MD
Pay rate: $17/hr

Job details: Total Loss Phone - Mitigate collateral losses with customers, primary insurance, GAP providers, and originating dealers.

Ideal candidate should possess: 
  • Strong Call Center experience with high call volume Preferred
  • Customer Service/Collections Experience
  • Escalation/Resolution Experience
  • Assertive
  • Strong negotiation skills
  • Case management experience
  • Ability to deliver consistent and extraordinary service
  • High attention to detail (high quality and low error rates)
  • Ability to work well under pressure/thrives in challenging situations 
  • Willingness to adapt to a high speed pace
  • Problem solver
  • Strong work ethic
  • Ability to manage average handle time
  • Flexibility

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